We collect information in a few different ways:
Information You Give Us
To utilize certain aspects of our services, you might be asked to provide us with personal details, such as your name, email address, postal address, phone number, and payment information.
Information We Get from Your Use of Our Services
We may collect information about the services you use and how you use them, like when you visit our website or make a purchase.
How We Use the Information We Collect
We utilize the information we gather from all our services to:
Send you order updates
Respond to your queries or requests
Send promotional communications (which you can opt out of at any time)
Maintain, protect, and improve our services
Information We Share
We don’t share personal details with companies, organizations, or individuals outside of Element Cycle unless one of the following applies:
With Your Consent
We will share personal details with third parties when we have your permission.
For External Processing
For Legal Reasons
We will share personal data if we believe it is necessary to:
Adhere to any applicable law, regulation, legal process, or enforceable governmental request
Enforce applicable Terms of Service, including investigation of potential violations
Detect, prevent, or otherwise address fraud, security, or technical issues
Protect the rights, property, or safety of Element Cycle, our users, or the public as required or permitted by law
We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of the information we hold. We take steps to ensure that:
Encryption is used to protect data
Access to personal information is restricted to employees, contractors, and agents of Element Cycle who need the data to process it, and who are subject to strict contractual confidentiality obligations.
Accessing and Modifying Your Personal Information
If you have an account with us, you can access and modify your personal details. We aim to maintain our services in a manner that protects information from accidental or malicious destruction.
Changes to This Policy